Tech of the Week | SmartCompliance | Field Enrollment iPad App

A health insurance provider in Bethesda, Maryland has managed to decrease application processing by at least a day for all Medicare clients registered by field agents. 

“The DRX iPad Mobile Field Enrollment application provided a compliant and easy-to-use enrollment solution for our in-field Medicare sales agents. We experienced significant cost savings, even during this brief pilot,” Armando Luna, VP of Medicare marketing and sales for Coventry Health Care, says in a statement. “In addition, because enrollment applications were submitted completely and correctly, our clients enjoyed faster approval of their applications.”

The mobile application offers: electronic submission of information, offline availability to show plan comparisons and gather enrollment data, input error detection, and reporting on all enrollment transactions completed via the app. 

"The company also says the app is in 'full compliance with Centers for Medicare & Medicaid Services (CMS).'"

We imagine more and more insurance companies will see the efficiency in innovative apps and mobile devices being used for day to day operations. 

Click here to learn more about this application  

Tech of the Week | SmartCompliance | IBM Endpoint Manager for Mobile Devices

"IBM Endpoint Manager for Mobile Devices helps organizations support and protect the growing mobile workforce.  Through this software, firms can use a single solution to secure and manage smartphones and tablets, as well as laptops, desktop PCs, and servers.  It manages Apple iOS, Google Android, Nokia Symbian, and Microsoft Windows Mobile and Windows Phone devices. 

The software extends security intelligence to deal with the growing threats from mainstream adoption of the BYOD trend. Organizations can install the IBM software in hours, remotely set policies, identify potential data compromises and wipe data off the devices if they are lost or stolen.  The software helps configure and enforce passcode policies, encryption and virtual private network settings.

"As the BYOD movement accelerates, it presents new opportunities and challenges for organizations.  In order for them to take advantage of this trend, it is important that organizations have mobile security and management policies in place," said Bob Sutor, vice president, IBM Mobile Platform.  "The new offering from IBM will help organizations manage personal and enterprise-owned mobile phones and tablets across IT networks in order to minimize risk, increase productivity and enhance innovation."

Read more about IBM Endpoint Manager here

What technology trends are having a huge impact on risk management?

The latest trends in information technology have a huge impact company-wide, from the IT department implementing new resources to the managers and executives who utilize them. Each office, person, and device add a dimension of risk, cost, storage, and compliance. I’d like to focus on the risk component, and how the information technology trends we are seeing today are challenging risk professionals, more than ever, to know what they are dealing with. And like Charles Tremper once said, “The first step in the risk management process is to acknowledge the reality of risk. Denial is a common tactic that substitutes deliberate ignorance for thoughtful planning.” So let’s get to acknowledging...

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